Product FAQs
- Why do my Silhouette® and Nantucket™ shades with PowerView® Gen 3 or PowerView+™ make noise?
- Why do my Designer Roller and Screen Shades with PowerView® Gen 3 or PowerView+™ make noise?
- Can I Convert My Hunter Douglas Product?
- Market Launch FAQs for PowerView® Gen 3 Automation
- How do I know which Hunter Douglas product I have?
Installation, Care, and Cleaning FAQs
Troubleshooting FAQs
- Why is there a red light on the receiver assembly for my Luminette® Legacy PowerView® shade?
- How can I get my PowerRise® shades to move in sync?
- Why is the light on my Legacy PowerView® Repeater red instead of green?
- How do I improve my Legacy PowerView® shade response with a Repeater?
- Why does a Legacy PowerView® hub still appear registered in the app after I deregistered it remotely?
- How do I fix a connection lost message in my PowerRise® app after January 1 on iPhone?
Programming FAQs
Parts & Accessories FAQs
- What are the internet connection requirements for Legacy PowerView® hubs?
- What are the internet connection requirements for Legacy PowerView® hubs?
- May I request free parts?
- Battery FAQs for PowerRise® and PowerView®
- How do I know if I have PowerView® Gen 3 or Legacy PowerView®?
- How do I replace PowerRise® parts?